Privacy Policy

Privacy Policy Residential Solar Association Effective Date: September 7, 2025 Introduction Welcome to the Residential Solar Association ("RSA," "we," "us," "our"). As a nonprofit organization based in Utah, we are committed to advancing the residential energy sector through education, alignment, and advocacy. This Privacy Policy explains how we collect, use, share, and protect information from our members, donors, and visitors to our official website www.residentialsolarassociation.com and other services we provide. Your privacy is a priority, and this policy is intended to be transparent about our data practices in service of our mission. Information We Collect: We collect information in the following ways: Information You Provide Directly to Us: Contact Information: Name, email address, mailing address, phone number. Membership & Registration Information: Information provided when you become a member, register for events, or subscribe to our newsletters. Donation & Payment Information: Financial information, such as credit card or bank account numbers, used to process donations or membership dues. This information is typically processed by a secure third-party payment processor. Communications: Information you provide when you contact us with questions or feedback. Information We Collect Automatically: When you visit our website, we may automatically collect certain information about your device and browsing activity, including: Log Data: IP address, browser type, operating system, pages visited, and the dates/times of your visit. Cookies and Tracking Technologies: We use cookies and similar technologies to help our website function, understand how visitors use our site, and improve your experience. For more details, see the "Cookies" section below. How We Use Your Information: We use the information we collect to support our mission-driven activities, including: To Fulfill Our Mission: To provide you with member benefits, educational resources, newsletters, and information about our advocacy work. To Process Transactions: To process membership dues, event registrations, and donations. To Communicate: To respond to your inquiries and send important updates about RSA and the residential energy industry. To Improve Our Services: To analyze website usage data to understand trends and improve our website’s functionality and content. For Legal and Security Purposes: To comply with legal obligations, protect against fraud, and ensure the security of our services. How We Share Your Information: RSA is committed to protecting your privacy. We do not sell, rent, or trade your personal information with third parties for their commercial purposes. We may share your information in the following limited circumstances: Service Providers: We may share information with trusted third-party vendors who perform services on our behalf, such as payment processing, email distribution, and website analytics. These providers are contractually obligated to protect your information and use it only for the services we have requested. As Required by Law: We may disclose your information if required to do so by law, subpoena, or other legal process. With Your Consent: We may share information for any other purpose with your explicit consent. For example, we may feature a member in a publication or include your information in a member directory, but only after obtaining your permission. Cookies and Tracking Technologies: Our website uses cookies, which are small text files placed on your device, to enhance your experience. We use cookies for essential website functions and for analytical purposes (e.g., via Google Analytics) to help us understand how our site is used. You can manage your cookie preferences through your web browser’s settings. Data Security: We implement reasonable administrative, technical, and physical safeguards to protect the personal information we collect from loss, misuse, and unauthorized access or disclosure. However, no internet transmission is ever completely secure, and we cannot guarantee the absolute security of your information. Your Privacy Rights: We are committed to honoring your privacy rights. You may have the right to access, correct, or delete the personal information we hold about you, subject to certain legal exceptions. Your Rights Under Utah Law: The Utah Consumer Privacy Act (UCPA) provides Utah residents with specific rights regarding their personal data. While many nonprofit activities may not fall under the scope of this act, RSA is committed to upholding its principles. These rights include: Right to Access: The right to confirm whether we are processing your personal data and to access that data. Right to Delete: The right to request the deletion of personal data you have provided to us. Right to Data Portability: The right to obtain a copy of your personal data in a portable format. Right to Opt-Out: The right to opt out of the processing of your personal data for purposes of targeted advertising or its "sale." The Residential Solar Association does not sell personal data or use it for targeted advertising. To exercise any of these rights, please contact us using the information in the "Contact Us" section below. Privacy of Minors: Our website and services are not directed to anyone under the age of 18, and we do not knowingly collect personal information from them. Links to Other Websites: Our website may contain links to third-party websites. This Privacy Policy does not apply to the practices of those sites, and we encourage you to review their privacy policies before providing them with any information. Changes to This Privacy Policy: We may update this Privacy Policy from time to time. We will post the updated policy on our website and indicate the effective date of the changes. We encourage you to review this policy periodically. Contact Us: If you have any questions about this Privacy Policy or our data practices, please contact us at: Residential Solar Association 1261 S 820 E. SUITE 300, AMERICAN FORK, UT, 84003, USA